Smile Business Products, Inc. is much more than just an equipment supplier, providing top tier products from Sharp, Lexmark, Panasonic, Hewlett Packard, and Dell. We are a community-focused company that has raised the bar in customer service through technology, fast problem response and resolution and experienced and friendly personnel.
Our mission is to proactively simplify your office technology experience through innovative customer service tools and responsive professional support, empowering you to focus on your business.
For more than a decade, Smile has invested significant resources in training our service technicians and providing them with the latest technological tools to ensure that you receive responsive and superior service.
At Smile, we are striving to be your first choice in office technology service and support. Make time to visit our state-of-the-art facility or arrange to have our mobile technology showroom visit your business. We will take the time to educate you on the latest trends in office technology management.
We look forward to the opportunity to welcome you to Smile’s growing number of business Partner’s.
Our Mission is to
our clients’ business
customer service tools
to focus on their core business.
Our Vision is to be
the first choice of
those seeking a
to provide a simplified
solution to their
and technology needs
company built on the
talent and dedication
of its people
THE “ZOOM” STORY
Founded in 1987 as WOLCO Business Systems, Zoom Imaging Solutions, Inc. has steadily grown to become one of Central California’s premier vendors for digital copy, print, and scan equipment. With Corporate Sales, Service and Administrative Headquarters based in Sacramento and Fresno, we also staff and operate modern, state of the art Branch Offices strategically placed in Bakersfield, Burlingame, Concord, Modesto, Salinas, San Jose, and Visalia.
This network enables us to efficiently service over 9,000 accounts presently in Alameda, Amador, Calaveras, Contra Costa, El Dorado, Fresno, Kern, Kings, Madera, Mariposa, Merced, Monterey, Napa, Nevada, Placer, Sacramento, San Benito, San Francisco, San Joaquin, San Mateo, Santa Clara, Santa Cruz, Sierra, Solano, Sonoma, Stanislaus, Sutter, Tulare, Tuolumne, Yolo and Yuba Counties. We are the AUTHORIZED Office Equipment Distributor for Toshiba in all of the aforementioned counties.
Consistently recognized by Toshiba America as one of their Premier Dealerships, Zoom Imaging Solutions, Inc. has been awarded Toshiba’s coveted ProMaster Service Award (an award presented only to Toshiba’s top 20 North American dealership’s) for successfully demonstrating high levels of Sales and Customer Service, for the past 18 years.
In 1998, Toshiba named WOLCO Business Systems as their “Dealer of the Year for North America,” an unmatched honor that no other local vendor’s may lay claim to. In 2005, Toshiba named Zoom Imaging Solutions, Inc. “Dealer of the Year for Sales in the Western United States,” and just recently in 2010, Zoom Imaging Solutions was awarded the coveted honor of being named Toshiba’s “Dealer of the Year in the United States.” In 2011, This Week in Imaging recognized Zoom as an “Elite Dealer.”
In 2004, WOLCO’s name was transitioned to Zoom Imaging Solutions, Inc. when WOLCO President, Gary Johnson, part of the foundation of WOLCO for over 16 years, purchased the organization from former WOLCO Chief Executive Officer, Bill Leonard. This change incorporates the implementation of leading edge customer support and solution technologies such as, Digital Document Management, Online Account Management and Printer Fleet Optimization combined with all of the core business values that consistently set WOLCO apart from its competition.
Furthermore, the changeover was well orchestrated to ensure that all staff including upper level management remained intact and autonomous, with the same level of authority to serve our customers evolving needs quickly and efficiently.